Is Temu legit? Everything you need to know about the app | Digital Trends (2024)

Have you been looking for an Amazon shopping alternative? Outside of getting in your car and heading to your local brick-and-mortar establishment (scary, we know), one smartphone and tablet-friendly shopping tool you could take for a spin is Temu.

Contents

  • What is Temu?
  • Is the Temu app legit?
  • Is Temu a scam?
  • How to download the Temu app
  • Do you have to download the Temu app?
  • Why are Temu prices so cheap?
  • Does Temu offer protection for user data?

Launched in September 2022, Temu prides itself on its cost-friendly approach to buying stuff online. But is it a worthy stand-in for Amazon, or should you stick to the Almighty A for your household must-haves? Let’s find out!

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What is Temu?

Is Temu legit? Everything you need to know about the app | Digital Trends (1)

Temu is an online shopping app akin to Amazon that claims to host the best deals you can find online. With more than 250 different categories to choose from, it functions as an all-encompassing shopping app, as opposed to one for specific interests. Temu claims to be unique, however, by having lower prices than those found at other online sellers. While that’s not always the case with non-discounted items, the items sold at full price are — at the very least — sold at similar, if not the same, prices as they are on sites like Amazon, Target, or Walmart.

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Frequent sales and multiweek deals are common on the app, however, which means it’s worth taking a look there first before buying anything online to see if you can get what you’re looking for a little cheaper. Take note, however, that not all major brands are selling on Temu yet, as it’s still an up-and-coming marketplace. There are still plenty of big brands that are already selling there, however.

Is the Temu app legit?

As mentioned above, there’s been a fair amount of skepticism aimed at Temu, which is completely natural. Any time an app deals with sensitive information — like your credit card numbers and home address — it’s good to have some trepidation. However, concerns regarding Temu’s legitimacy are easily put to rest. Although new, the app is backed by PDD Holdings Inc., a multibillion-dollar company that has many years of global commerce experience.

In terms of other forms of verified legitimacy, Temu supports several forms of secure payment methods, including Apple Pay, Google Pay, PayPal, and most credit cards. Temu seems to be as legit as all other major online retailers.

Is Temu a scam?

Is Temu legit? Everything you need to know about the app | Digital Trends (5)

In short, no, Temu is not a scam. It’s a perfectly legitimate online shopping marketplace that has faced skepticism from people, as all new online retailers do.

There seems to be an additional amount of unfounded fear toward the company since the other major company that Temu’s parent company, PDD Holdings Inc., owns is Pinduoduo — a Chinese-based agriculture company. However, there’s plenty of evidence to show that both PDD Holdings Inc. and Pinduoduo are legitimate companies and that there’s nothing to be suspicious of.

Per a Temu representative who reached out to Digital Trends, “PDD Holdings Inc. owns and operates a portfolio of businesses globally, including Temu in the U.S. and Canada and Pinduoduo, the social commerce app in China. Pinduoduo is Temu’s sister company.”

How to download the Temu app

Downloading the Temu app is simple regardless of whether you’re using a phone running on iOS or Android since it’s offered on both. Head to the app store on your phone and search for “Temu.” The app icon is orange with white text and four small symbols. In the store, the app will be listed as “Temu: Shop Like a Billionaire.” Select the prompt to download the app, and you’ll have Temu on your phone whenever you’re looking to do some discounted shopping.

If you don’t want to download the app, Temu is fully functional in-browser as well. Simply head over to Temu.com, and you can access all of the features you’ll find on the app.

Download Temu for iOS

Download Temu for Android

Do you have to download the Temu app?

Absolutely not. If you’d rather do your shopping from a laptop or desktop PC (or you’d prefer to use your smartphone or tablet’s web browser), you can head to Temu’s website instead.

You’ll be able to do everything you can do in the Temu app, including category filtering, order tracking, inputting a payment method, and more.

Why are Temu prices so cheap?

Based on the company’s own responses to this question, Temu is able to offer much lower prices than competitors like Amazon, Best Buy, and Target because of its supply chain structure.

Employing a seller to consumer approach, all Temu’s products are sold through third parties. There’s also no product manufacturing taking place outside of China, so Temu isn’t held to the same regulations as US product developers.

Does Temu offer protection for user data?

This is a bit of a gray area at the moment. As part of Temu’s security and privacy terms, safeguarding customer info is a pretty big priority for the company. That being said, Temu has recently come under fire for mishandling user data.

A class-action lawsuit was filed against the company in February 2024 by the Hagens Berman law firm. Representing plaintiffs from Illinois, California, Massachusetts, and Virginia, Temu faces accusations of employing spyware and malware to access and share user data with third parties.

In a response to CBS 2, Temu asserts that they do not share customer data with third parties.

We’ll keep you posted on the ongoing lawsuit as it continues to unfold.

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Is Temu legit? Everything you need to know about the app | Digital Trends (2024)

FAQs

Is Temu legit? Everything you need to know about the app | Digital Trends? ›

Temu is, in fact, a legitimate company and a subsidiary of the formidable Chinese conglomerate PDD Holdings

PDD Holdings
Pinduoduo Inc.

(Chinese: 拼多多; Pinyin: Pīn duōduō) is a Chinese online retailer with a focus on the traditional agriculture industry. The business is the largest product of PDD Holdings, which also owns the Ireland-based online marketplace Temu.
https://en.wikipedia.org › wiki › Pinduoduo
, known for its e-commerce expertise. This connection to a global powerhouse lends Temu credibility, assuring users that it's more than a fleeting online shop with cheap prices.

Is the Temu app trustworthy? ›

Temu is a legitimate company and a functioning e-commerce site, but it lacks accreditation from the Better Business Bureau (BBB), which is the standard for major retailers. Many of the tech items being sold on the site look like those manufactured by major companies like Dell or HP, but they're not authentic.

Is Temu a security risk? ›

Why is Temu controversial? The US government accused Temu of potential data risks after Google suspended its sister site, e-commerce platform Pinduoduo, for containing malware. According to CNBC, analysts say Temu is less of a threat, and the risks associated with Pinduoduo were targeted at Chinese users.

What is the warning about Temu? ›

Cyber security experts have issued a warning against Chinese online marketplace megalith Temu's 'very dangerous' cash giveaway, claiming that it could lead to serious fraud. The retailer is offering users 'free' cash in exchange for new sign-ups - and hundreds of people are jumping on the bandwagon.

Does Temu app really give you money? ›

Through their referral system, for example, you can earn commissions whenever someone uses your invite code to join Temu and make purchases. So, while Temu won't just hand you money for showing up, it does offer ways to earn money back through engaging with their platform and community.

Can you trust Temu with your credit card? ›

Conclusion. Based on the security measures implemented by Temu, including HTTPS encryption, reputable payment processors, and a Purchase Protection Program, it can be considered relatively safe to use your credit card on the platform.

What are the toxic chemicals in Temu? ›

Reports reveal elevated levels of lead, PFAS, and phthalates in fast fashion items. Temu's products, like those of its peers, harbor these toxins. In fact, Health Canada revealed that a Shein children's jacket contained more than 20 times the allowable amount of lead for children's products.

Can Temu see everything on your phone? ›

Temu is now the target of several class action lawsuits, one of them claiming that once the Temu app is downloaded, it has access to nearly everything on a user's phone. This lawsuit alleges that Temu uses malware and spyware to collect user data beyond what's necessary for an online shopping app.

Does Temu take your bank details? ›

“As an ecommerce company, Temu collects necessary information that helps us to confirm who you are, process your payments, and deliver the products you buy. This includes details like your account information, home address, your past orders, and payment details.

Is there a lawsuit against Temu? ›

Today I have filed a first-of-its-kind state lawsuit against the parent companies of Temu—PDD Holdings Inc. and WhaleCo Inc. —for violating the ADTPA and PIPA. Though it is known as an e-commerce platform, Temu is functionally malware and spyware.

Does Temu take your data? ›

MailOnline asked Temu if this extends to the data shared under the cash giveaway's terms and conditions in line with UK rules. A Temu spokesperson said: “Temu gathers user information solely for the purpose of delivering our service and to enhance customer experience. We do not sell user information.

Does Temu actually delete your account? ›

Simple Steps to Delete Your Temu Account

Click the box next to “I want to permanently delete my Temu account.” Provide your reason for wanting to delete your account. Confirm your identity if necessary. Your account will be deleted within 7 days.

Where does Temu ship from? ›

Where Does Temu Ship from? Most of the products you see on Temu are directly shipped from Chinese suppliers and factories, while some can be shipped within the US.

Why is the Temu app so cheap? ›

Though Temu claims it has direct access to the manufacturing units, cutting the middleman and its profit. This economic model is another reason Temu keeps the prices in check at lower rates. But still, the cheap manufacturing of dupe or knockoff products could better explain that lower price tag.

Is there currently a lawsuit against Temu? ›

Temu is facing two separate class action lawsuits over similar claims referenced in the attorney general's complaint. The first, filed in September 2023, said that Temu failed to secure customers' personal and financial data and accused the company of wiretapping electronic communications of its website visitors.

Should I delete the temu app? ›

Say goodbye to junk products and wasted money by deleting your Temu account today. Avoid data privacy concerns and deceptive advertising tactics by removing yourself from Temu's platform.

Is Temu tracking me? ›

Is Temu Spying On You? It is 100% true that the Temu app uses data collection to track your phone usage habits including your name, address, and phone number as well as any details about you such as your birthday, photo, and social media profiles.

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