iO Ultimate Clean Rechargeable Electric Toothbrush Twin Pack (2024)

Oral-B iO Ultimate Clean Rechargeable Electric Toothbrush

The Oral-B iO Series combines powerful, but gentle micro-vibrations with Oral-B's unique dentist-inspired round brush head design for a professional clean feeling every day. The Smart Pressure Sensor helps to keep you from brushing too hard to protect your gums and enamel. AI Recognition using an interactive display helps guide you to your best clean for all areas of the mouth. A 2-minute quadrant timer comes built-in that pulsates every 30 seconds, ensuring a complete clean. The frictionless, smooth magnetic drive system transfers energy to the bristle tips for a clean that wows. Replace your Oral-B iO Series Replacement Brush Heads every 3 months for best results.

• 5 Smart Modes for personalized brushing: Daily Clean, Whitening, Gum Care, Sensitive, and Intense
• Interactive display for real-time coaching
• AI recognizes your brushing style and guides you to better brushing every day
• Compatible with Oral-B iO Replacement Brush Heads
• Connects to the Oral-B app using Bluetooth to help you track your brushing habits

What's in the Box:

• (1) Oral-B iO Series 6 Black Lava Electric Toothbrush
• (1) Oral-B iO Series 6 Alabaster White Electric Toothbrush
• (4) Oral-B iO Ultimate Clean Replacement Brush Heads
• (2) Travel Cases
• (2) Chargers

What is covered in my Oral-B warranty?

Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*.

The warranty does not cover cosmetic damage such as scratches, or damage caused by:

• Normal wear and tear
• Accident, misuse, dirt or water
• The product being tampered with
• Improper use
• Repairs carried out by agents not authorized by Oral-B/Braun
• Failure to take proper care of the product, including recharging
• The product being altered or used for commercial purposes

How can I get my Oral-B electric toothbrush serviced?

If you’re experiencing a problem with your Oral-B toothbrush, check out our Online Repair Service! There you’ll find troubleshooting tips which may help resolve the issue. Simply go to www.service.oralb.com, select your Region, Country and Language and then click on the "Online Check" button.

If you’re unable to fix the problem and need to send your toothbrush for service, you can use the online service to print off a pre-paid mailing label and get a tracking number. The tracking number will enable you to track the progress of your request. Please note you must have a receipt that includes date of purchase to get a pre-paid mailing label and your brush must be within its warranty period.

If you’re unable to use the Online Repair Service, please see the instructions below.

For In Warranty service, follow these simple steps:

1. Visit www.service.oralb.com to find details of your closest Oral-B Authorized Service Center.
2. Send the product directly to the Service Center, including:

• All system components (e.g., toothbrush handle, charger, power cord, SmartGuide). You do not need to include accessories like the brush heads or refill stand.
• A copy of your dated proof of purchase (always keep a copy for yourself).
• A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product.

If you include your e-mail address, the Oral-B Service center will send you updates when the product is received and when product is shipped back, along with a tracking number.

All products sent in for service must be well packaged and sent in a box suitable to withstand normal freight handling. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. We will cover all repair costs and return shipping to you.

For Out of Warranty service: You can still send your device to an Oral-B Authorized Service Center for service at your own cost. If the product warranty has expired, a quote will be sent to you for approval and payment, prior to any service. Before shipping your device, we recommend you call the authorized Service Center to discuss your service needs.

Oral-B iO Ultimate Clean Rechargeable Electric Toothbrush

The Oral-B iO Series combines powerful, but gentle micro-vibrations with Oral-B's unique dentist-inspired round brush head design for a professional clean feeling every day. The Smart Pressure Sensor helps to keep you from brushing too hard to protect your gums and enamel. AI Recognition using an interactive display helps guide you to your best clean for all areas of the mouth. A 2-minute quadrant timer comes built-in that pulsates every 30 seconds, ensuring a complete clean. The frictionless, smooth magnetic drive system transfers energy to the bristle tips for a clean that wows. Replace your Oral-B iO Series Replacement Brush Heads every 3 months for best results.

• 5 Smart Modes for personalized brushing: Daily Clean, Whitening, Gum Care, Sensitive, and Intense
• Interactive display for real-time coaching
• AI recognizes your brushing style and guides you to better brushing every day
• Compatible with Oral-B iO Replacement Brush Heads
• Connects to the Oral-B app using Bluetooth to help you track your brushing habits

What's in the Box:

• (1) Oral-B iO Series 6 Black Lava Electric Toothbrush
• (1) Oral-B iO Series 6 Alabaster White Electric Toothbrush
• (4) Oral-B iO Ultimate Clean Replacement Brush Heads
• (2) Travel Cases
• (2) Chargers

What is covered in my Oral-B warranty?

Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*.

The warranty does not cover cosmetic damage such as scratches, or damage caused by:

• Normal wear and tear
• Accident, misuse, dirt or water
• The product being tampered with
• Improper use
• Repairs carried out by agents not authorized by Oral-B/Braun
• Failure to take proper care of the product, including recharging
• The product being altered or used for commercial purposes

How can I get my Oral-B electric toothbrush serviced?

If you’re experiencing a problem with your Oral-B toothbrush, check out our Online Repair Service! There you’ll find troubleshooting tips which may help resolve the issue. Simply go to www.service.oralb.com, select your Region, Country and Language and then click on the "Online Check" button.

If you’re unable to fix the problem and need to send your toothbrush for service, you can use the online service to print off a pre-paid mailing label and get a tracking number. The tracking number will enable you to track the progress of your request. Please note you must have a receipt that includes date of purchase to get a pre-paid mailing label and your brush must be within its warranty period.

If you’re unable to use the Online Repair Service, please see the instructions below.

For In Warranty service, follow these simple steps:

1. Visit www.service.oralb.com to find details of your closest Oral-B Authorized Service Center.
2. Send the product directly to the Service Center, including:

• All system components (e.g., toothbrush handle, charger, power cord, SmartGuide). You do not need to include accessories like the brush heads or refill stand.
• A copy of your dated proof of purchase (always keep a copy for yourself).
• A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product.

If you include your e-mail address, the Oral-B Service center will send you updates when the product is received and when product is shipped back, along with a tracking number.

All products sent in for service must be well packaged and sent in a box suitable to withstand normal freight handling. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. We will cover all repair costs and return shipping to you.

For Out of Warranty service: You can still send your device to an Oral-B Authorized Service Center for service at your own cost. If the product warranty has expired, a quote will be sent to you for approval and payment, prior to any service. Before shipping your device, we recommend you call the authorized Service Center to discuss your service needs.