Comcast Xfinity Outage Map (2024)

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Comcast Xfinity users affected:

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Barry Butler (@barrybutler9) reported 4 minutes agofromChicago, Illinois

  @mikedyce Yes. Even deleted the app twice. @Xfinity was no help either. Said it’s not their problem...and it’s the same company.

• LaVidaLindo (@LaVidaLind0) reported 7 minutes agofromMiramar, Florida

  I almost NEVER. Call 1-800-Xfinity and get my issue addressed efficiently. ESPECIALLY using the automated service. God forbid I request to speak with a human. I’m forced to put up with sh*tty treatment due to lack of ISP options. Thanks @Xfinity

• Stephen "MrNY2CALi ♿🕶️🐕‍" Gonzalez (@mrNY2cali) reported 9 minutes agofromLos Angeles, California

  @TheOnlyRyann Kind of a little jealous at ~1GBps download but I get 20MBps upload using WIFI & about 40 wired & I don't have to suffer through @Xfinity downtime troubles & data caps which are just stupid in our current information age.@GetSpectrum time to upgrade cable to DOCSIS 3.1 in 91401

• Chris Hayes (@phoenixuprising) reported 12 minutes agofromHayward, California

  @zachklipp @asmallteapot With out the fancy math talk, this is exactly how my last conversation went with @comcast. Even down to the very ending of sending back the router.

• Stephen King (@stephenVking) reported 13 minutes agofromSan Francisco, California

  If a Xfinity driver doesn’t intentionally take out Busch, they’re doing it wrong. Should have been in the driver’s meeting that if you go 2 laps down, that’s your only job.

• Marissa trujillo (@marissaxjoans) reported 13 minutes agofromSacramento, California

  @ComcastCares#mobile_CareXI I’ve reset my router multiple times but it’s still not working

• Kisha Young (@watusi15) reported 14 minutes agofromNorth Aurora, Illinois

  @comcastcares this is ridiculous how I contacted customer service and had to wait 15 mins for a supervisor my cable turns to a black screen every single night but I was informed I have to pay for a tech to come out

• Preston Patillo (@prestonpatillo) reported 21 minutes agofromFort Wayne, Indiana

  @comcastcares @comcast @Xfinity 3 out of the last 3 days I’ve had connection issues requiring unplugging my gateway. Getting old fast...unlike my internet...

• Kisha Young (@watusi15) reported 28 minutes agofromNorth Aurora, Illinois

  @comcast @Xfinity @comcastcares @bbb_us Comcast service goes out every night I contacted customer service and I am on a dead silence hold with a “supervisor” expensive cable no customer service

• Amanda Leigh (@amandaleigh_37) reported 30 minutes agofromPanama City Beach, Florida

  Even after STILL charging us during a hurricane induced power outage for 3 weeks long, @comcast @Xfinity out did themselves and provided even worse “customer service” than before! NEVER EVER go through them

• Dale Montgomery⭐️ ⭐️⭐️ (@soccadad) reported 32 minutes agofromPortland, Oregon

  @MLindleyMusic @TimbersFC Damn!! Comcast has me handcuffed I guess. Thanks Matt

• Randall Love Handle (@RandallLoveHand) reported 32 minutes agofromMemphis, Tennessee

  @BDuff38103 @Qantas @AmericanAir @Expedia After spending 90 minutes on the phone with their good-for-nothing customer service, it’s safe to say @Expedia is the new Comcast. Absolutely terrible experience.

• Matt Sunday (@mattsunday) reported 32 minutes agofromBuffalo, New York

  @Pens1866 @Xfinity Yeah, it's horrible. I'm also an authorized user on the account but apparently not an authorized user to talk to their Twitter customer service. Just terrible from the top down.

• 小さな冥王星 (@beatsbyju) reported 32 minutes agofromKent, Washington

  Xfinity been pissing me off with the internet, I pay my bills and I’m rarely at home it shouldn’t be easier for me to watch videos off my cellphone network than my WiFi smh

• Augiecomyn (@augiecomyn) reported 38 minutes agofromFort Atkinson, Wisconsin

  @NASCAR_Trucks @NASCAR @KyleBusch @Brett_Moffitt Please nascar disband the truck series there was maybe a thousand fans there tonight take the well funded teams into the Busch series aka Xfinity series your loosing credibility as a viable sport stop with the going green crap your base flag waving Americans hate it.